Hotel Cook Manager

Please note this position requires relocation to NWT

Summary

Reporting to the Co-operative General Manager, the Hotel Manager/Cook is responsible for the effective administration of hotel operations and food services ensuring a high level of customer service to the patrons. Specifically, he/she is responsible for daily financial records and reporting, hiring and training of staff, payroll administration, day-to-day business communication, marketing and promotion, kitchen and food services and other duties as assigned.

Responsibilities

• Ensure optimal customer relations by responding effectively to customer enquiries and requests;
• Manage the reservation system. Register incoming guests and prepare guest portfolios. Check out guests and ensure payments are current;
• Ensure hotel guests are provided transportation services to and from the airport as needed;
• Effectively organize and oversee all hotel duties including all filing (reservations, bookings, lease information, invoices, statements etc.), ordering, preparing and sending customer invoices and basic office procedures;
• Conduct day end closing procedures and reconcile reports as necessary. Report all shortages or reconciliation issues with General Manager. Ensure daily deposits are made;
• Process all incoming and outgoing transfers, invoices and charges;
• Order hotel and restaurant supplies and maintain adequate inventory levels;
• Oversees or delivers duties and responsibilities with respect to housekeeping;
• Hire, train, provide direction, schedule and evaluate staff for the hotel/food services. Advise the General Manager of areas necessitating discipline;
• Ensure the accurate recording and organization of payroll records including timesheets, schedules and related payroll files and employee records;
• Approve payroll, staff timesheets and submit them to the General Manager for processing;
• Ensure that the hotel and restaurant, and any other business activities related to the hotel, operate in a professional manner and that all regulations and legislated standards are adhered to;
• Coordinate maintenance and repairs to the facility per the General Manager's guidelines;

Job Summary

Job Type:

Full Time

Location:

Holman

Date Posted:

06/16/2022